Fortune 500 Beverages Producer
Snapshot:
Twice the size of their nearest competitor, this company manufactures and distributes beverage products and markets them to more than 80 countries.
Sales:
$14 Billion (2003)
Employees:
Approx. 23,000 (2003)
Client History:
Since 1996
Applications:
Finance/Accounting, Distribution & Logistics, EDI, Help Desk, Management Reporting, MRP, Order Entry/Order Management, Payroll & HR, Plant Reporting, Purchasing, QA/QC, Receiving, Sales & Marketing, Warehouse Management
Environment:
IBM SMP, SP2, IBM RS/6000, S/390, Sun Enterprise, AIX, Linux, Solaris, RAID, RAID 0+1,
PSSP 3.x, HP Openview, Solstice, Cisco Works, Spectrum, Sniffer Pro, SNMP, LDAP, Gauntlet, SSL, PKI, Samba, Sendmail,
Apache, WebSphere, Oracle, SAP, DB2, Sybase, SQL Server Visual Basic/.NET
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Ensuring Quality in Everything They Do
"Dedicated to Continuous Improvement, Innovation and Embracing Change"
UPP Business Systems has been providing Infrastructure Support Services to this Fortune 500 perennial since 1996. The firm's operations are supported by a 1000-member Information Technology group responsible for development and support of IT applications for the parent company and various subsidiary interests. This includes a complex infrastructure comprised of Data Center, Communications and Network Services, supporting Oracle, SAP, Lawson Financials, Sybase, Apache, WebSphere, etc.
UPP Business Systems personnel are critical assets in the administration and monitoring of this organization's large-scale, production environment comprised of more than 300 IBM SP2, IBM RS/6000 (AIX), IBM S/390 (Linux) and Sun Enterprise (Solaris) servers, in support of over 20,000 users worldwide. These servers house the company's highly-customized SAP (Oracle) applications in addition to countless homegrown IBM mainframe-, Web- and Visual Basic-developed systems backed by Oracle, Sybase, DB2, and other databases.
As part of a large team, UPP Business Systems' overall systems administration services provided in this high-availability, mission-critical environment include installation and configuration of hardware and software; OS upgrades; system monitoring and tuning (memory, I/O, CPU, network adapter); performance analysis and optimization; memory management; user account maintenance and systems security; file system management; backup and recovery and disaster preparedness; and shell scripting.
Routine duties performed by the UPP Business Systems team include application development support, and user support for workstations, dumb terminals, printers, and all network peripherals as well as various asynchronous, manufacturing devices (such as truck scales and gates). Our consultants are also responsible for general and network connectivity troubleshooting, including connections between mainframe and UNIX systems (LU6.2, RJE, SNA), UUCP and Radio Frequency units, Sendmail and DNS.
UPP Business Systems additionally installs and administers network- and Host-based security systems throughout the environment. This includes setup and administration of Gauntlet firewalls under Solaris for secure corporate Internet access and private networks through corporate and international locations, as well as overall administration of various other firewall systems at each gateway. Moreover, UPP Business Systems personnel took part in an audit of Security Policies, and evaluation, selection and implementation of Host-based Intrusion Detection Systems.
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